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Enterprise Systems Deployment vs. Bathing an Orangutan
Adoption of a new system is very similar to the process of building competency; in fact, the same methodology accomplishes both – Embedded Performer Support [EPS]. Competency in the use of a business...
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Ready Vs. Readiness: EPS to the Rescue
Building competency is a journey. It is a journey that extends well beyond the formal learning event [Training] and into the post-training work context where there is no longer any safety net. Mistakes...
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False Competency & the Perfect Hole
We know everyone leaving our class on “Digging the Perfect Hole” knows which end of a shovel to hold and the finer conceptual points of digging a very fine hole. With confidence we can say they have...
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Finding the Learning & Performance Black Box
Question: If flawed performance was a jet airliner with a broken engine how far would it fly? Answer: All the way to the scene of the crash. And the scene of the crash is precisely where Training...
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EPS Readiness: Are you there yet?
At the recent Learning Solutions 2014 conference in Orlando, the Guild added another concurrent conference to the venue – Ecosystems 2014. Amazingly, at an additional cost there were over 200...
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Feeding the Performance Zone with EPS
If workforce competency came in a can, I’d wager someplace on the label you would find Embedded Performer Support [EPS] with a mix of Performer Support [PS] assets listed as active ingredients. When...
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